Mattest Instrument
Logistics and support

Ordering and Delivery

We organize delivery of measuring equipment across Russia and CIS countries: from contract preparation and device inspection to shipment, commissioning, and team training.

Russia & CIS

Delivery to laboratories, job sites, and production facilities

1 month

Average production lead time for made-to-order equipment

3 options

Carrier delivery, self-pickup, or on-site commissioning visit

01

How the order is arranged

Equipment is sold under a purchase agreement. We help you choose the right document format for your procurement workflow and fix all delivery terms before payment.

Open-ended agreement

Signed once. All further purchases are made against issued invoices, which is convenient for repeat customers.

Invoice agreement

For a one-time fast purchase without signing a full contract.

Custom agreement

Used when special delivery, payment, or warranty conditions must be fixed in writing.

02

Payment

Payment terms depend on whether the equipment is shipped from stock or produced to order.

In-stock equipment

100% prepayment before shipment.

Made-to-order production

Payment is split into two stages: 50% upon signing and 50% before shipment.

Production lead time

Average made-to-order production lead time is about 1 month.

03

Shipment preparation

Before dispatch, each device goes through technical inspection and calibration so the equipment arrives verified and ready to work.

The shipping method, consignee address, and packaging format are fixed in the agreement or in a separate formal email to our company.
NW Mattest branded delivery vehicle
We confirm the address, packaging format, and handover method before the equipment is dispatched.

04

Handover options

Carrier delivery

Across Russia and CIS countries. The customer chooses the carrier.

CDEK

wide network across Russia and CIS countries

Yandex Delivery

for major cities

Delovye Linii

for large-sized equipment

Freight carriers

for heavy and oversized cargo

  • We deliver the device to the transport company terminal.
  • After dispatch, you receive a photo of the waybill as shipment confirmation.
  • Delivery cost is paid by the customer.

Self-pickup

Collect from the warehouse yourself.

You can collect the equipment from our warehouse yourself. This is a practical option if you want to verify device performance personally and get hands-on guidance from specialists.

  • On-site device testing.
  • Free training.
On-site device testingFree training
Full service

Delivery with commissioning and training

Testing machines, presses, and technically complex devices such as pile flaw detectors.

Recommended when the equipment must be correctly installed and launched directly at your site.

Installation assistance

together with the customer team at the site of operation

Commissioning

inspection, setup, and putting the device into operation

Staff training

training your personnel to use the device

  • Our specialist arrives on the agreed date.